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SPR - Software Problem Reporting Program
1.0 GENERAL INFORMATION
SPR is a program to be used by the whole user community to report
problems with system software. The users just type @SPR<cr>, and the
program prompts them for the information needed and types a help
message if asked. The software problem report (spr) is then appended
to the spr data base in the file SPR:SPR.DATA. The spr is numbered
(numbers are taken from the file SPR:SPR.NUMBER) and a copy is
generated for the user.
The spr data base is designed to be accessed by systems
programmers only, by typing @SPR/COMMAND<cr> rather than just
@SPR<cr>. This is only allowed for wheels, although it's a simple
matter to change that to allow operators to review the data too.
In command mode, SPR offers a comprehensive list of commands to
allow you to add reviews to an spr, dispose of them, or list them in
many different modes. When an spr is "disposed", a listing is created
of the spr which may then be mailed to the original submitter if you
wish to keep users informed about the results of their sprs. (This is
a good idea if you want to keep people using the system -- everyone
likes to get feedback.)
2.0 OPERATING ENVIRONMENT
SPR needs the following environment to work:
1. A disk area defined as logical name SPR:. This area should allow
file access according to individual protection codes.
2. A file called SPR.DATA in SPR:. This file is created and appended
to by users running the SPR program to generate reports. World
access protection for this file should specify append-only.
3. A file called SPR.NUMBER in SPR:. This file merely has to contain
the current spr number, in ASCII. Initialize it to contain the
number one. World access protection for this file should specify
read/write protection only. Every time a user adds an spr, this
number gets incremented.
4. The file SPR.EXE in SYS:.
3.0 ASSEMBLY INFORMATION
SPR is written in MACRO with TOPS-20 version 4 monitor calls.
The program requires only the standard system files, MACSYM.UNV,
MONSYM.UNV, MACREL.REL, CMD.REL. The loading sequence is:
This program was written by Steve Berlin at Wesleyan University
in 1980. For further information, call (203) 347-9411 Ext.511 or
Middletown, Conn. 06457
[End of SPR.DOC]